1. Information We Collect
We collect personal information necessary to provide our services effectively and meet NDIS compliance requirements. This may include your name, phone number, email address, home address, NDIS participant number, support team contacts (e.g., plan managers, OTs), and relevant health.
2. How We Collect Your Information
Most of the information we collect is provided directly by you—either through online forms, emails, phone calls, or in-person consultations. In some cases, we may also receive information from your nominated support coordinator, occupational therapist, or plan manager.
3. Why We Collect Your Information
We collect your information to assess your needs, deliver tailored carpentry modifications, prepare NDIS-compliant quotes, and work collaboratively with your support network. This helps us ensure your project meets both your personal goals and NDIS standards.
4. How We Store and Protect Your Information
Your privacy is important to us. We take reasonable steps to store your personal information securely, using both physical safeguards and secure digital systems. Only authorised team members have access to this information. We keep personal data only for as long as required to deliver services and meet legal, contractual, or regulatory obligations.
5. Sharing Your Information
We may share your information with relevant professionals involved in your support—such as occupational therapists, support coordinators, or plan managers—to assist in planning and delivering modifications. Where required, we may share information with NDIS or legal authorities. We do not sell, rent, or trade your information under any circumstances.
6. Accessing or Updating Your Information
You have the right to access the personal information we hold about you. If you believe any part of your information is incorrect, outdated, or incomplete, you may request an update or correction. Simply contact us using the details provided below, and we’ll assist you promptly.
7. Website and Cookies
When you visit our website, we may collect basic usage data using cookies or third-party analytics tools. This information helps us improve site functionality and user experience, but it does not personally identify you.
8. Changes to This Policy
Cornerstone may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will take effect immediately upon posting. We recommend reviewing this policy periodically to stay informed.
9. Privacy
We respect your privacy. Any personal or health-related information shared with us will be handled in accordance with our Privacy Policy. We only collect information necessary to deliver services and comply with NDIS and legal requirements.